Terms of service

Welcome to Retread Wear. By accessing our website, social media pages, or purchasing from us, you agree to the following Terms of Service. Please read them carefully before placing an order.

1. About Retread Wear

Retread Wear is a thrift shoe store offering preloved branded shoes, affordable sneakers, sandals, joggers, and quality footwear for men, women, and kids in Pakistan.

2. Product Information

  • We sell both preloved/pre-owned and brand new footwear.
  • Preloved items may show minor signs of wear according to their condition.
  • We aim to provide accurate descriptions, photos, and videos for every product.
  • Colors may slightly vary due to lighting or screen settings.

3. Order Acceptance

  • Orders are confirmed after customer verification.
  • Retread Wear reserves the right to cancel or refuse any order due to stock unavailability, pricing errors, suspicious activity, or incomplete information.

4. Pricing & Payments

  • All prices are listed in PKR (Pakistani Rupees) unless stated otherwise.
  • Prices may change without prior notice.
  • Orders must be paid according to the payment method agreed at checkout.

5. No Refund & Return Policy

  • All thrift/preloved products are sold after full customer review.
  • Detailed product photos/videos can be shared before purchase.
  • No refunds or returns after order confirmation.
  • Exchange may be available in-store only, subject to availability.

6. Shipping & Delivery

  • Delivery timelines are estimates and may vary by location or courier service.
  • Retread Wear is not responsible for courier delays once dispatched.

7. Customer Responsibilities

Customers are responsible for:

  • Providing accurate shipping details.
  • Reviewing size, condition, and product details before purchase.
  • Responding to order confirmation messages when required.

8. Intellectual Property

All website content, logos, product photos, branding, and graphics belong to Retread Wear and may not be copied or reused without permission.

9. Limitation of Liability

Retread Wear shall not be liable for indirect losses, delivery delays caused by third parties, misuse of products, or dissatisfaction resulting from failure to review product details before purchase.

10. Changes to Terms

We may update these Terms of Service at any time without prior notice. Updated terms will be posted on our website or platforms.

11. Contact Us

For any questions regarding these terms:

Email: retreadwear@gmail.com
WhatsApp: 03455901487

Store Address:
Ideas One Mall, Gate 2, B-17, Islamabad.